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FAQ

About One In Amelian Handmade

Hi! Welcome to the One in Amelian Handmade fam!

I started sewing baby clothing when I found out the little cutie in this picture was a girl! I dove in and haven't came up for air since. One in Amelian (which I often refer to as OIA) was launched in December 2020, when I decided I wanted something to do "on the side" while I stay home with my girl. Well, it grew quite  quickly from that and is now a full time+ job. I absolutely love designing and creating for all the special little ones in your life. For all the scoop on what's going on at OIA, join our  Facebook group here! 

 

Refund Policy

One in Amelian Handmade, LLC is committed to providing high quality clothing the little ones in you life will enjoy wearing! Each piece is carefully  made by hand once your order is placed. 

  • All sales are final. Returns and cancellations are not accepted once your order is placed. Orders may take anywhere from 2-16 weeks, typically more around 6-8 weeks, to be processed. Please ALWAYS double check the turn around time for each item before placing your order.
  • Place your order carefully. Returns are not accepted for sizing issues.  Size guides accompany each style listing. Sizes are final once your order is placed and cannot be changed. A flexible tape measure should be used to measure your child; these are available at most $1 stores. Please contact chelsearomero@oneinamelianhandmade.com if help with sizing is needed.
  • Please inspect your items upon delivery. If there are any issues with your order, please contact me at chelsearomero@oneinamelianhandmade.com within 3 days of receivalEach item is made by hand. Small imperfections and character not typically found in large scale manufacturing, and that do not effect wear or visual appearance of your item, may occur due to the handmade nature. Each item is carefully inspected before leaving our hands, however we do pride ourselves in the fact that we are a small business ran exclusively by humans, and human error by the owner or employees of One in Amelian Handmade may rarely occur. Returns, repairs or exchanges of items believed to have a defect are evaluated on a case-by-case basis. Due to the handmade nature, exchanges or repairs may not always be possible. Returns will be issued store credit once the return is received by One in Amelian Handmade. Returns must be postmarked within 7 days of original delivery of the item to the customer. Returned items must be free if stains, unwashed,  with tags attached to items and in the items place in the clear plastic bag it was received in.
  • Any item that a discount code is used on/ sale items are final sale.
  • Occasional orders are offered for Split Payment, meaning you pay half of your order at original checkout, and the other half is due 14 days after the first payment. IF YOU DO NOT PAY THE 2ND PORTION OF YOUR SPLIT PAYMENT YOU FORFEIT YOUR ITEMS. We DO NOT refund your first payment for failure to follow through with your commitment to pay.

 

Thank you for shopping small and supporting handmade!

Shipping Information

Shipping carrier is chosen by One in Amelian Handmade, LLC. Most packages are shipped via USPS, but UPS is occasionally used. If you have a carrier preference, please contact the email below with your order number and preferred shipping carrier.

 

Standard shipping is a flat rate of $4.50.

Expedited shipping is offered for $12.00. This does not mean that your order will be shipped sooner than the stated turn around time, but that it will be shipped via a 2 day speed when dropped off to carrier. 

 

Once shipped, One in Amelian, LLC is no longer responsible for lost or damaged packages. However, PLEASE contact me at chelsea.oneinamelian@gmail.com with any shipping issues.